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Ladinardò At Your Service
Our Client Care Experts are here to help. No question is too small or request too big for us. We’re always at your service.
Client Care Hours of Operations:
Monday–Friday: 8:00AM–Midnight EST
Saturday: 9:00AM - 9:00PM
Sunday: 10:00AM–9:00PM
HOW CAN WE ASSIST YOU?
Product Services
We offer cleaning and repair for lifetime of your Ladinardò piece.
Product Care
Explore how to care for your Ladinardò design’s unique materials, from metal to leather, and clothing.
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How do I care for my jewelry?Most gold and platinum jewelry can be maintained with a non-abrasive cleaner.
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How do I care for leather handbags?To ensure the leather print on your product is as durable as possible, we’ve worked hard refining our printing process and craftsmanship. As leather has a naturally textured surface, you may notice small surface differences. This is common for natural leather and leather printing. All leathers age naturally according to usage, and this can cause the print to wrinkle or fade slightly over time. It is possible the base color may show through the leather as it ages with wear. When not in use, we recommend storing your product in a protective dust bag or box to keep it looking its best. Avoid prolonged exposure to extreme heat, sunlight, water, and chemical cleaners to maintain a bright and long-lasting print. Avoid contact with light-colored fabrics or upholstery as the color may transfer. While a light rain shower is unlikely to harm, we recommend protecting from rain. Should your product get wet, allow it to dry naturally away from direct heat. To clean surface wipe only with a damp lint-free cotton cloth.
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How do I measure ring size?
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How do I make returns or exchanges?Enjoy complimentary shipping and returns on all orders. Please refer to our Return and Exchange Policy to initiate your return or exchange.
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Does Ladinardò offer resizing?Ladinardò offers resizing for select items. Please contact Customer Service at 917 374 1714 to learn more.
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Can I track my order online?A shipping notification with tracking details will be sent via email after your order has shipped.
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May I return a personalized Ladinardò purchase?Unfortunately, personalized items cannot be returned to Ladinardò.
Frequently Asked Questions
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